Legal

Privacy Policy

Last updated: April 24, 2025

This Privacy Policy explains how Robinson White Consulting ("we," "us," or "our") collects, uses, and protects information when you visit our website or engage our services. By using our website, you agree to the practices described below.

Information we collect

We collect information you provide directly to us, including when you submit our contact form, request a consultation, or communicate with us by email. This may include:

  • Your name and business or company name
  • Your email address and any contact details you share
  • Details about the services you're interested in and your business needs
  • Any information contained in messages you send us

We also collect limited technical information automatically when you visit our site, such as your browser type, device information, and general usage data, through standard web logs and analytics.

How we use information

We use the information we collect to:

  • Respond to your inquiries and schedule consultations
  • Provide, deliver, and support our consulting services
  • Communicate with you about your project or request
  • Improve our website and services
  • Comply with legal obligations and protect our rights

How we share information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, email, hosting, or analytics providers), only as necessary to deliver our services, and with those parties bound by appropriate confidentiality obligations. We may also disclose information where required by law.

Client systems and access

During consulting engagements, we may be granted administrative access to systems such as Microsoft 365 tenants, domains, DNS records, or other business tools. We treat this access as confidential, use it only for the purposes of the engagement, and follow reasonable security practices. Access is documented and can be revoked by you at any time.

Data retention

We retain information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal obligations. You may request that we delete information we hold about you, subject to any legal or contractual requirements.

Security

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

You may contact us at any time to review, update, or request deletion of your information, or to opt out of non-essential communications. To exercise these choices, email us at the address below.

Cookies and analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can control cookies through your browser settings; disabling them may affect some site functionality.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of our website after changes take effect constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at hello@robinson-white-consulting.com.